Returns, Refunds and Exchanges Policy
We hope you love what you ordered. But in case you don't—perhaps it's the style just isn't you—we'll send you a new, color, or style, or issue you a quick refund.
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
2. Mail your returned item to: Taj Sharees
Shop-68/69/70, Level-4, Block-D
Bashundhara Shopping Mall,
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items cannot be returned if they are open used and washed.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
If you bought products online from locally and want to change or return it, you can go to any of our outlets for return.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color, but you still will have to pay return shipping.
Please report your problem within 24 hours of receiving the item in question Never send back a item without consulting with us. It's very important that you DO NOT send the item back to us until you have verified with us and no credit or replacement shall be given on such items
Please return within 30 working days of confirmation from our end, and with original packing & in original condition (please, no worn, washed, used or altered items). Please ensure to include a copy of the invoice you received.
If the outer packing is damaged or tampered with, do verify the items quality and quantity with invoice before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery. Also lodge proper complain with the local office of the courier agency, so that we may pursue them.
Once we receive your item(s), a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method.
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
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